as you may have noticed, the ggpoker network had 3 hours of maintenance this morning. Because of some big technical issues, especially with the spin&gold tournaments but also at some other tables, the gg network decided to stop again all games and made a restart.
The following email we just received from Natural8:
First of all, we would like to apologize for the recent technical issues that you encountered with our Natural8 platform. We would like to inform you that all tournaments that were affected will be canceled and refunds will be processed according to our refund policy.
Please take note that the APT Tournaments scheduled for 8th May 2020 will be postponed to 9th May 2020 at the same time. These tournaments will run together with the existing APT Tournaments that have been scheduled for 9th May 2020. The new schedule for the tournaments that were meant to be held on the 8th of May can be found below.
We also regret to inform you that APT Event #40 will be canceled. There will no longer be a Monster Stack Flight C and a Monster Stack Final Day. All 82 players who made it to the Final Day will split the prize pool.
For WSOP Super Circuit tournaments, they will be rescheduled or refunded according to our refund policy.
Once again we apologize for the inconvenience caused and appreciate your patience and understanding in this matter. Thank you for your continued support.
If you lost any tables because of the connection issues and if you do not receive a refund, please be in touch with the support team. Usually, the refunds should work automatically but in case if not, give them a short reminder.