Here you find all the answers for the most important questions. If you do not find your answer here then do not hesitate ant contact our 24/7 Support und the email [email protected] or by skype under vip-yourpokerdream
The YourPokerDream stuff is always glad to help!
Through referring our players to the poker rooms, we are getting commission. This commission is used for our own Promotions and Races, so that our players have a real benefit from playing with us as a partner.
All Players from all over the world are welcome. It does not mean that every player can register at every poker room. Every poker room has his own restrictions, that’s why it can be so that maybe is not accepting players from your country.
If you have any problems, contact our Support and we try to help our players with problems at a partner room every time. Most of the time all problems can be solved easily. So do not hesitate to contact our Support in any case.
Yes! YourPokerDream offer different kind of Flat Rakeback Deals. For example a 70% Flat Rakeback Deal at our partner Winner Poker. Weekly payouts directly into your Winner Poker account included. We are also able to offer our players on other poker rooms different deals. If you are interested in such a deal, please contact our Support team. On some networks and poker rooms such deals are forbidden. In this case, we cannot offer there Flat Rakeback Deals. Our Support knows more. Do not hesitate to contact us.
The money is paid out to the poker room you are playing on. Once all the results for the rake races are in, the money will be paid as soon as possible in the next month after the rake race has finished. Depend on the poker room it can be possible that we have to make the payouts by neteller.
Some poker rooms offer “rakeback deals” which means that players get a fixed percentage of their paid rake and tournament fees back into their accounts. These payments usually occur on a weekly or monthly basis, depending on the poker room.
Please contact the support of the poker room directly, as we don’t have access to your poker room account and therefore we don’t have background information. Of course we are also here to help but the first step is to contact the poker room.
Check the emails which you have received after registering at the poker room. They should contain your username/nickname. If you cant find it you can contact also our support team and give us your YourPokerDream Username that we can search in our database. If you poker account is tracked under YourPokerDream we can help you really quick.
At most poker rooms this is allowed. It is possible that you will need to verify your account with an ID-check after creation. If this is the case, the poker room will notify you about it via mail.