The disaster of the WPN network
It’s been almost two months since there was a major software update on the wpn network. Since then, nothing works in the entire network. We have been out of statistics for almost 2 months, have not received any payments and can not confirm new signups from players.
Since we’ve been working in this industry, we’ve never had a case like this before, and we still can not believe whats going on since two months. Apparently there is nothing impossible in the online gambling scene!
On the part of the WPN, there have been new stalling tactics, excuses and same copy paste text.
shifts for weeks, so that the belief in the good is slowly disappearing. Well, after two months, at least, the internal network promotions have at least managed to run again and display correctly, but that took a full 1.5 months?
18th June(Answer to our question about the status update)
“We are currently waiting for our development team to send us the gameplay reports, which include key variables such as player points, which are necessary to complete the equation accurately to display your earnings.
Once we have received these player statistics, and our team has done the necessary testing to ensure the data is correct, we will display your affiliate earnings to you in the backend and begin the process of issuing payments.”
28th June(Answer to our question about the status update)
“In about 2 – 3 weeks”
17th July (Answer to our question about the status update)
“All your sign-ups and commissions are 100% being tracked on our end, but it will be at least a couple of weeks before we can display the information to you. We are currently waiting for our development team to send us the gameplay reports, which include key variables such as player points, loyalty data as Elite & Rakeback which are necessary to complete the equation accurately to display your earnings and full data.Once we have received these player statistics, and our team has done the necessary testing to ensure the data is correct, we will display the information, tracking details and your affiliate earnings to you in the backend.
In the meantime, you can send us by email the player user names so we can check if they are tagged to you.”
30th July (Answer to our question about the status update)
“we hope to start the data import by the end of next week, it will probably took more than one re-import but we are closer now”
“Once we have received these player statistics, and our team has done the necessary testing to ensure the data is correct, we will display the information, tracking details and your affiliate earnings to you in the backend in 2 weeks.”
Less professionalism is not possible
The most decided question that the owners of the WPN network have to ask is how unprofessional one can be? Did nobody think about it in advance and plan this update?
How can it be that someone launch such an update and then nothing works? It’s unbelievable that something like that happens to a big company like the Winning Poker(WPN) network, but exactly so it is.
At the moment nobody still know when everything is back to normal. Some players have already left the network angrily. If there were not the strong US traffic and the lack of alternatives, that would have been the death for the WPN network.
WPM confirmed that no datas are lost, that all players are tracked and all missing datas will be available as soon as possible. We assume that this will be really so, as it would be an absolute scandal if not, but still the question “When will it finally happen?”.
If the this situation will not be solved soon we are forced to remove all wpn skins from out site. Let’s wait and see what the next 1-2 weeks bring. We will keep you updated about the situation.
Again 2 weeks are gone and exactly nothing happend! No stats for June/July/August 2019 and also no payment. Week for week empty promises and nothing more forward.
It is understandable that all players can also in august not participate in our 25k Main Rake Race and we will add all players as before 8% loyatly bonus.
Most probably we will remove all wpn skins at the end of this week from our site to avoid any new traffic. A lot of players already left WPN because of this technical issues since 2 month now.
Note: All player funds are safe and all players had no problems to withdraw it!
Today is the 27.08 and exactly nothing has changed. No stats for june,july and august, no payments and the excuses continues. This is so unprofessional that we no more words.
Again we highly recommend every player to stop to play until all works as it should be. Do not sign up at any wpn skin and better choose another site to play. We have no more trust anymore in the wpn network because of many empty promises since almost 3 month!
Our management has decided to remove all banner/links on the 06.09.2019 in the case if this situation still continue. There exist absolutly no excuse for such a situation since 3 month!
We have removed all wpn links and pages for the moment to avoid any new sign ups until the situation is solved. The situation is still the same. No stats and payment for june/july/august and to protect us and our community we are forced to do so. We still hope that the situation will be solved soon and we will keep you updated how the deals with wpn will continue if all is finally solved.